Frequently Asked Questions
What are the delivery times?
Delivery & Returns
- €5 ( free for purchases over €80 ) – within 7 to 12 working days
- During periods of high demand, allow up to 10 to 14 working days.
Returns : You have 30 days to change your mind. Returns are quick, easy, and stress-free.
How are your products designed?
All our products are designed in Paris and manufactured with materials selected for their quality and durability .
Each piece is the result of artisanal know-how, produced in small series to guarantee exclusivity.
How to care for scarves?
To preserve the quality and colors of your scarf:
- Hand wash in cold water with mild soap
- Avoid machine spinning
- Let it dry flat away from sunlight
- If necessary, iron it at a low temperature on the reverse side.
Are returns free?
Returns are possible within 30 days of receiving your order from €5.25.
To request a return, contact us from the contact page .
Need help?
Our team is available to answer all your questions by email at contact@sublissime.com or via our contact form .
We generally respond to you within 24 working hours .